ORBIS Training & Event Management for your SAP system landscape
Establish event-related touchpoints in the customer journey
Around the time an event or seminar is held, there’s a lot to keep an eye on – during every event phase: preparation, planning, performance, follow-up and, potentially, repeat performance. Event or seminar management software can automate most of your processes!
ORBIS TEM, the training and event management software developed by our subsidiary contrimo, assists you with the many small steps involved in each project phase of event and/or seminar management through extensive functions. These include the booking of rooms, speakers and hotels, attendee acquisition and communication, and the evaluation of events using event-related KPIs.
This boost to an event or seminar manager’s effectiveness both increases your employees’ satisfaction and tremendously reduces the potential for stress. This means you have time spare to focus on more important things, such as thinking about an event’s content in more detail.
Events always form part of your marketing and sales strategy. However, the data generated in this context often remains unprocessed and becomes a data dead end. With the help of our web-based solution, which integrates seamlessly into the SAP Customer Experience Suite, you can now use event-related data to enrich your 360 degree view of customers. For example, you can correlate your B2B customers’ seminar or event attendance with the service performance or sales volume of these companies.
The combination of Learning Management Software (LMS) with ORBIS TEM additionally provides companies with a fully integrated solution for all internal and external trainings, both online and on-site. The result is a holistic approach that promises a guaranteed ROI.
What makes our solution so unique?
Seamless integration into the SAP system landscape
ORBIS TEM fully integrates into all relevant SAP CRM, customer experience & ERP applications, making repeat data maintenance a thing of the past.
Not an off-the-shelf software product
Since we know that every company’s event landscape is different, we can customize ORBIS TEM to suit your needs and strategic processes.
Effective automation of event processes
Don’t waste your time on overcoming tedious, manual administrative hurdles and time-consuming troubleshooting. Make the most of process digitalization and efficient management now!
Professional marketing of your events
Improve your events’ visibility and digital communication with your attendees using our attendee portal ORBIS MEA (MyEventApp).
ORBIS TEM, the ORBIS training and event management solution, closes the gap for SAP customers when it comes to planning and executing all types of event
- on site as well as online.
- from new customer acquisition to customer retention.
- from product marketing to product training.
Plus, ORBIS TEM connects marketing and sales processes. The aim is to scale the business potential of our customers.
ORBIS TEM connection to the SAP world
Do you really know who is attending your events? Do you use event-related data to gain a holistic view of your customers? Our event and seminar management solution, which integrates seamlessly into the existing SAP CRM and CX system landscape (see graphic below), allows you to use attendee information for additional campaigns and customer touchpoints in no time at all. And of course, it's all online and compliant with data protection requirements!
Seamlessly integrated event management for SAP customers
Optimize your event management with our solution, which fits seamlessly into your SAP system landscape. A standout feature is SAP customer experience integration:
- Integration with SAP Sales Cloud gives you a complete 360 degree view of your customers, thereby improving lead management and facilitating close collaboration with Marketing & Sales.
- SAP Emarsys can also be connected to ORBIS TEM for intelligent multichannel marketing, automated campaigns and personalized subscriber interactions.
- If you are already using SAP Commerce Cloud, this SAP solution allows you to publish your global event catalog and standardize booking processes for in-person, online and hybrid events.
Simplify the internal and external billing of your events with direct ORBIS TEM - S/4HANA integration into your ERP processes.
Integration with SAP Customer Data Platform ensures you stay in control of identities, access and data protection. A connected learning management system enables the central management of all event types and seamlessly integrates e-learning components into your event strategy.
SAP Business Technology Platform enables these extensive integrations so that you benefit from an end-to-end, scalable and secure solution for your event management.
The advantages of our event management software
Include event data in the 360° view of your customer base
Very often, event-related information still ends up in a data dead end. The valuable data generated from your events is simply disregarded, so you miss out on numerous market opportunities. ORBIS TEM’s connectivity in your SAP system landscape gives you a clear competitive edge over your competitors who haven’t yet digitalized their event processes or integrated them into their marketing and sales solution. This makes seminar management fun!
Maintain an overview
See your seminars’ attendance rates at a glance and access information about your attendees in real time. Manage your event data centrally in management software and access it online from absolutely anywhere. Benefit from automated hotel room quota management and get notified when a quota is reached or the reservation date has passed.
Create expressive emails and CI-compliant marketing materials
Use our ORBIS TED template designer to create effective email and PDF templates for all project phases, automatically add a personal touch to your training course or seminar and inspire your attendees. Designing admission badges, name tags, place cards and much more besides is a breeze too.
Market your events more professionally
Engage your target group with our attendee portal ORBIS MEA (MyEventApp) and offer your seminar attendees online registration. As they proceed, attendees benefit from further information and automated booking processes. In addition to standard in-person seminars, online training options and courses can also be mapped via a learning management software interface.
Retain sales partners, customers and employees in your company in the long term
Maximize the success of your corporate academy by seamlessly linking e-learning and face-to-face seminar data. The integration of learning management software (LMS) in ORBIS TEM enables a holistic approach. By precisely monitoring the training needs of participants, you can not only increase the efficiency of your academy offerings, but also create more targeted offers to maximize your revenue.
Who benefits from our tool?
Event and seminar managers
- Increase the chances of your events being a success by marketing them via the attendee portal ORBIS MEA (MyEventApp)
- Engage your attendees through professional attendee acquisition and CI-compliant event communication using the embedded template designer ORBIS TED
- Save both time and money through effective event planning – without running the risk of double-booking resources
Marketing and sales managers
- Include attendee data in the 360° view of your customers
- Exploit all the cross-selling potential
- Generate more targeted marketing and sales campaigns using additional, event-related attendee information
Academy managers
- You optimize your use of resources and sustainably increase the efficiency of your team by centrally coordinating all training measures
- Improve the attendee experience of your target group (both internal and external) by providing all relevant information centrally and in a user-friendly way
- You ensure that all parties involved in the process (trainers, learners, (location) managers) have access to the information relevant to them at all times in order to enable smooth processing
IT managers
- Achieve a high degree of standardization and automation within the company
- Introduce holistic customer experience processes
- Also make the most of the advantages of the SAP system landscape in the event process
- Avoid data dead ends
